Kevin Claybon

Senior Principal, Customer Analytics, Clarity Insights
Customer Analytics | 3 min read

Hold ‘Em or Fold ‘Em: Understanding the Value of Customer Retention Analytics

A customer wants a better credit card interest rate from your financia...

Customer Experience | 3 min read

The Customer is Always...Oh, Never Mind...The Art of a Customer Data Strategy

The customer is always right. Uh, no... what if the customer wants som...

Customer Analytics | 3 min read

What Are Advanced Analytics?

What type of flowers should you get for your mother on her birthday? L...