How to Improve Customer Experience Using Neural Networks

Everyone wants to know how to improve customer experience to increase loyalty, reduce churn and connect with their customers. It’s the question on many retailers’ minds, as they create new positions, like Chief Customer Experience Officer, and start funneling more resources into personalization efforts.
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Think Process & Innovation Are at Odds? Think Again

Think about how you start your day. If you are like me, you have prescribed rituals you go through when you wake up. They may look something like this:
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