Connecting the Data Dots: Customer Experience

on Aug 28, 2017 6:30:00 AM | By Callie Wheeler | Big Data Retail customer experience
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How to Improve Customer Experience Using Neural Networks

on Jun 14, 2017 2:50:52 PM | By Ryan Wheeler | Big Data Retail White Papers customer experience
Everyone wants to know how to improve customer experience to increase loyalty, reduce churn and connect with their customers. It’s the question on many retailers’ minds, as they create new positions, like Chief Customer Experience Officer, and start funneling more resources into personalization efforts.
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Think Process & Innovation Are at Odds? Think Again

Think about how you start your day. If you are like me, you have prescribed rituals you go through when you wake up. They may look something like this:
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Social Media's Technical Framework Key to Customer Insight

on Oct 1, 2015 7:56:12 PM | By Julie Ross | Advanced Analytics Retail
Understand The Technical Framework of Social Media To Gain Customer Insight (ShopperTech.org -- Part 2) Duane Lyons, Clarity Solution Group Practice Leader, featured on Shopper Technology Institute
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Keys to Customer Engagement in a Social Media World Part 1

on Aug 31, 2015 10:28:11 AM | By Danielle Hilson | Consumer720 Advanced Consumer Engagement Retail
The Keys to Customer Engagement in a Social Media World (Shoppertech.org -- Part 1) Duane Lyons, Clarity Solution Group Practice Leader for Retail & Consumer Packaged Goods, featured on Shoppertech.org
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Building Consumer Loyalty in the Digital Age

Building Consumer Loyalty in the Digital Age (Data-Informed.com) The digital age that we live in has sparked a measurable difference in consumer products and methods of purchase. 
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Big Data and Analytics in Retail and Consumer Products

on Mar 26, 2015 8:59:52 AM | By Danielle Hilson | Consumer720 Big Data Retail
Webinar Playback - Big Data and Analytics in Retail and Consumer Products Many organizations are leveraging social media to understand consumer sentiment and opinions about brands and products.
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How to Avoid Turning Your Data Lake into a Data Swamp

How to Avoid Turning Your Enterprise Data Lake into a Data Swamp (TDWI.org) Tripp Smith, Clarity Solution Group CTO, featured on TDWI.org Excerpt from TDWI.org:  “As the Hadoop ecosystem has matured and gained increasing traction in mature industries, it is clear that the potential benefits for data management and analytics are staggering.
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Advanced Consumer Engagement (ACE) – Camp IT

Advanced Consumer Engagement (ACE) – Camp IT Consumer insight drives brand positioning, pricing, product and service offerings, and consumer experience execution. Personalized consumer engagement leads to new consumers, new revenues and improved margins.
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