Core Systems Transformation for Insurers

The promise of greater data analysis capabilities is the motivation behind most core systems transformations, and for insurers, those capabilities carry the possibility of mitigating risk, lowering costs, improving customer experience and simplifying processes. What’s not to love?
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Cluster Management Using Ansible

on Jul 5, 2017 10:35:03 AM | By James Barney | White Papers Cloud Cluster Management
Automate Everything! For those of you new to Ansible, it is a deployment and configuration management tool that dramatically speeds time-to-delivery for large-scale IT deployments. It also reduces ongoing maintenance costs by automating repetitive tasks.
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Collecting the Right Data to Personalize Customer Journeys

on Jun 28, 2017 6:30:00 AM | By Callie Wheeler | Big Data White Papers marketing analytics
This is the era of personalization, from your coffee order to your Spotify playlist. Yesterday’s marketing miracle is now a foregone conclusion: consumers expect personalization across the customer journey. From relevant content, to suggestions they'll like, to the right solution for their individual needs, businesses are investing in personalization without any sign of slowing down.
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Is Your Company Culture Customer-Centric?

There are three types of companies when it comes to customer-centric culture: those who have a truly customer-centric culture, those that wish they did, and those that think they do. Which type is your company?
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How to Improve Customer Experience Using Neural Networks

on Jun 14, 2017 2:50:52 PM | By Ryan Wheeler | Big Data Retail White Papers customer experience
Everyone wants to know how to improve customer experience to increase loyalty, reduce churn and connect with their customers. It’s the question on many retailers’ minds, as they create new positions, like Chief Customer Experience Officer, and start funneling more resources into personalization efforts.
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Data Lake Management: 4 Keys to Avoiding a Data Swamp

If you’re responsible for data governance, you’re likely all too familiar with the task of data lake management, as organizations are rapidly transitioning solutions that make your job even more important and complex. 
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Pioneering The Use Of Clinical Data With FHIR

on May 31, 2017 6:30:00 AM | By Omar Shaker | Healthcare Big Data White Papers communications FHIR
Fast Healthcare Interoperability Resources (FHIR) FHIR is a new standard for interoperability of healthcare communications, and it represents a paradigm shift for healthcare data transfer. FHIR approaches the nearly 80% of common data that’s organization-agnostic, rather than attempting to identify the 20% of user-based exceptions. This is achieved by breaking down the structure into “resources” that represent different bits and pieces of the clinical experience, as well as the common workflows shared across the industry.
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Leveraging Customer Data Capabilities in Financial Services & Insurance

Winning the Hearts and Minds of your Customers The consumer economy has changed the game for every financial services and insurance company. Corporate success now depends on the ability to win customers’ hearts and minds. If you are reading this, not only do you know this, but you also know competition for the “best” customers is fiercer than ever. 
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Making Healthcare Healthier Through Analytics

on Aug 1, 2016 1:12:51 PM | By Danielle Hilson | Healthcare Big Data White Papers
In our tech society, industries are discovering they have more data than they know what to do with, including healthcare, where "estimates are that the healthcare sector has about 50 petabytes of data that is predicted to grow by a factor of 50 to 25,000 petabytes by 2020."  With all the recent changes for healthcare payers, including the Affordable Care Act and member centric relationship models, analyzing that data and transforming it into functional information that produces results is a major challenge.
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