New digital technologies appear at a quickening pace; customer expectations are rising; culture is changing. But you already know that. Competition is intensifying: the battle is on to win customers’ hearts and minds—and the advertising dollars to influence them. Disruption may be challenging, but with it comes new opportunities.
Well-versed in building future-state platforms and leveraging data-driven strategies, analytics and predictive modeling, we address your specific needs: customizing content, personalizing customer journeys, optimizing networks and supply chains and delivering maximum value to your audiences, subscribers and advertisers.
Learn more about our three focus solution areas to drive improvements across the full value chain:
Communication, media and entertainment companies are looking to evolve the way they leverage data to establish deeper relationships with customers, create new revenue streams and increase competitive advantage. Innovations in big data and advanced analytics leveraging machine learning and artificial intelligence are providing the foundation for that evolution."
— Cavan Dunn, Partner
Additional data sources can provide you better insight into when and where your customers are engaging with, and consuming, content: IoT and wearable sources, connecting to content more often than ever; usage-based sources such as accounts or subscription information; and geospatial sources such as satellites used to gain insight about event attendance.
New wearables and connected devices are constantly being introduced to the market, bringing challenges and opportunities along with them. Seamless experiences are expected, which drive the need for modernized data architectures, personalized cross-channel marketing and strong security and privacy solutions.
Finite bandwidth constraints, the high cost of capital, the need for differentiation and a desire for negotiating power against content providers are behind the constant discussion around mergers and acquisitions in the MSO/telecom space.
There is increased pressure within telco, cable and studios to gain access to advanced insights that are not readily available on traditional assets. This means creating new revenue sources in order to capitalize on the preferences of your audience. With AI, machine learning capabilities and information from digitally-connected audiences, we can help you create content and products that align with audience preferences and needs while strengthening your bottom line.
As communication, media and entertainment companies become more and more similar to technology companies, we will continue to see a rise in mergers and acquisitions as they all strive to stay ahead of the game. But as alliances are made and infrastructures change, your existing framework needs to be prepared for efficient data integration, to enable new product development and to support growing digital distribution.